Tailored MICE solutions that inspire, connect, and elevate your corporate experience
At Customice, we believe that successful MICE events are not just about the business agenda - they’re about creating memorable experiences that inspire, engage, and leave a lasting impression. We understand that today’s corporate travellers seek more than just meetings and conferences; they crave opportunities to connect with the destination, its culture, and its people, and of course - with each other.
As part of the wider network of Tour Operator LLC, with dedicated DMC offices in Serbia and Montenegro, we offer seamless coverage across the entire Balkans. Whether you’re planning a corporate event in Serbia, a retreat in Montenegro, or looking to extend your activities into neighboring countries, our expertise ensures a smooth and stress-free experience.
Whether you’re looking for a simple add-on, like airport transfers or venue-to-hotel logistics, or a fully curated leisure experience such as a half-day cultural tour or a full-day team adventure, we have you covered. Our services are flexible and designed to complement your event, whether you need a single service or a comprehensive package.
From enhancing your event with unique local activities to impressing your guests with exclusive dinners in extraordinary settings, our expertise lies in crafting solutions tailored to your group’s unique needs and preferences.
With Customice, you can choose exactly what you need, when you need it - whether it’s a standalone service or a complete leisure program following your business event. Let us handle the details so you can focus on what truly matters - building connections, fostering collaboration, and achieving your event goals.
What can we assist you with?
Destination experiences: Authentic local experiences, such as wine or olive oil tastings, truffle hunting, or beekeeping, with tailored itineraries to match your specific interests.
Cultural and sightseeing tours: Full-day or half-day guided city tours, visits to local attractions, museums and heritage sites, interactive cultural experiences.
Ground transportation services: Reliable airport, hotel-to-venue, and local transportation, with vehicle options including private cars, minivans, minibuses, or coaches.
Exclusive dining and culinary experiences: Traditional local and Balkan cuisine with exclusive lunches and dinners, private dining in unique locations and gourmet cooking classes, wine or local spirits tastings.
Evening programs and entertainment: Cocktail receptions with live entertainment, themed gala dinners or cocktail parties, private concert or cultural performances.
Team-building activities: Indoor or outdoor activities e.g. rafting, hiking, cycling, unique team challenges e.g. treasure hunts, escape rooms, cooking competitions, adventure experiences tailored to groups e.g. sailing, jeep safari or similar.
Wellness and relaxation retreats: Tailored yoga and meditation sessions or health-focused weekends. Perfect as pre or post-event retreats or standalone programs.
VIP and exclusive services: Concierge services for special requests.
Custom leisure packages: Half-day or full-day leisure programs designed around business events, pre or post-event leisure activities, group and individual packages tailored to client needs.
Local expertise and destination management: Local guides and experts to enhance the experience, venue and event space suggestions, full itinerary and event planning support.
Balkan Tours
And if you’re looking to extend your time in the region, our leisure-dedicated brand, Balkan&more, specializes in multi-country small group and private tours. Whether you want to prolong your Balkan adventure or are already thinking about revisiting for leisure, we offer premium services throughout the region.
Mostar
9 days/8 nights
Balkan Essentials - 9 days
• Explore the vibrant capitals of Belgrade, Sarajevo, and Dubrovnik
• Taste traditional Balkan dishes, including rakija and burek
• Discover landscapes from Zlatibor Mountain to Boka Bay
• Visit UNESCO sites like Kotor and Dubrovnik
Rovinj
9 days/8 nights
Balkan Extended from Ljubljana to Split
• Discover the vibrant spirit of Ljubljana
• Wander through Istria’s enchanting hilltop villages, rich with history and flavour
• Explore the stunning cascading lakes of Plitvice Lakes National Park
• Take in the azure blue seascape of Hvar, the queen of the Croatian islands
Budva
14 days/13 nights
Hidden Balkan - 7 countries
• Embrace the spirited atmosphere of Serbia’s lively capital city
• Taste the flavors of Sarajevo, from savory burek to sweet baklava
• Explore Durrës, where ancient ruins embrace stunning sandy shores
• Stroll along the shores of Lake Ohrid, one of Europe’s oldest and deepest lakes